October 15, 2009
Dear Robb, Judy and Brad,
Once again, the Brown-Forward team has shepherded our family through the funeral challenges for a loved one. I was too young to be aware of such things when my father died, but certainly since Mother and [Step-Father] were married, our family has been touched by death many times. And, always, all of you (and some I never know) have been there to ease us through the challenging times. Not only do we know that the services you provide will be superlative, but we know that your guidance will be with sensitivity, warmth, and genuine caring. What a comfort to be certain that, as with [my husband], when his death came, you would be there for and with us. And, what a gift you give to those you serve. It is an intensely personalized gift to all of us; permanently added to the fabric of our experience and memories. Over the years, we have grown to think of all of you as a part of our family. And the reality of it is that all of you do far more for us than we could ever do for you! Thank you.
When we look back at the time following [my husband's] death, our family has one primary feeling: everything done for [my husband] (Dad) was just right! [He] had 81 incredibly healthy years and as he told us several times during his last weeks, “I’ve had a good run of it in my 81 years. it’s OK – I’m ready!” And since he knew he was not going to recover, we couldn’t fight his reasoning. Of course, his death created a devastating void, the impact of which only time can ease, but [he] looked at life as an invaluable gift to be celebrated. He found joy in his family and friends and in fact, sought it in everyone he met. And – he inspired all of us to do the same. And we can. Remembering that all he did for us and with us is only a thought away and we honor him by following his example.
Thank you again for the excellence of your services, your continuing friendship and especially your caring. My the Lord continue to bless you and Brown-Forward in all of your efforts.